John, I agree with Solomon8's suggestion re: "reseating the cables."
"Reseating the cables" has resolved a lot of my keyboard malfunctions.
As mentioned...it's just a case of getting to the cables that might be a mini challenge for the KN7000.
I have lived in Florida now for 42 years.. and I think we here in the humid climate [Florida] are even more prone to oxidization issues on cable contacts/connections.
Ron, in Vero Beach Florida
If it were the contact strip I doubt they would all wear out at once. I had the keyboard stop responding with a instrument. I opened it up and reseated the cables that went to and from the keyboard and the motherboard. That fixed it for me. This could be a easy fix if you are comfortable taking the instrument apart. If not, then definitely find someone to service it. Wishing you the best of luck on the repair.