Hi Tim,
I assume that you followed the Instruction sheet which came with your Installation CD. It is very important that you follow the steps exactly. Windows XP requires some extra steps in the installation process, compared with Win98SE.
If you don't have the instruction sheet, you can download a full procedure from the 'Tech Tips' page on my website
www.willumspages.co.uk It is Tip Number 1 and was written for the KN7000 but I expect that it applies equally to the PR804.
------------------
Willum
After silence, that which comes nearest to expressing the inexpressible is Music.
Aldous Huxley
[This message has been edited by Bill Norrie (edited 09-24-2006).]