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#485027 - 12/23/19 04:26 PM
Re: Here’s a UPS horror story ....ya ain’t believe it
[Re: travlin'easy]
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Senior Member
Registered: 04/13/05
Posts: 5126
Loc: USA
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Steve, been there - done that. Calling someone at UPS and lodging a complaint is like pissing in the ocean and expecting the tide to rise - ain't gonna happen. UPS showed up here years ago with my Bose L1 PAS, and fortunately, I happened to be at the door when he arrived. He was getting ready to just walk away when I told him to come back. "What's the problem." he said with an attitude.
I pointed out a massive fork lift hole right in the center of the base unit box, one that penetrated all the way through and out the other side. Then he had the balls to say "Well, is it damaged/" I said it probably is trash. He said "Well if you open the box to inspect the damage, it's on you - I can't take it back." I rejected the delivery, called Bose and they shipped another base unit overnight to me via Fedex.
UPS was frequently leaving boxes on the ground under my mailbox, which is 300 feet from our home and out of view, then claiming they left them on the porch. Fortunately, I have a Ring Floodlight Camera on the corner of the house, which picks up movements from up to 100 feet away. When I called UPS and informed them and emailed the video to them, that was the last time they dumped our goodies on the ground at the top of the hill.
Ironically, when I get a delivery from Amazon Prime, they actually photograph the package sitting at my front door and email the photo to me asking if the delivery went OK. Now, that's REAL service.
Good luck,
Gary Gary love the comment “Like pissing in the ocean and expecting the tide to rise.” The UPS drivers are teamsters I believe no chance of getting them fired for destroying something being delivered. Same deal where I live Amazon takes a photo of the package depending on the value and what the time is.
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