Yes, Steve.

I don't live in a 55+ community, but a Gated Community and I used to see those UPS drivers tooling around in golf carts pulling a trailer, but I haven't seen them the past two seasons; for obvious reasons!

I broke down and bought Don's Genos which should be here the day after Christmas. Thankfully I'm on vacation and can take some time to set it up.

I remember your from the hood. I still have family in Dumont and Bergenfield. Welcome back to FLA and Merry Christmas to you and your family.

Yes, Steve.

I don't live in a 55+ community, but a Gated Community and I used to see those UPS drivers tooling around in golf carts pulling a trailer, but I haven't seen them the past two seasons; for obvious reasons!

I broke down and bought Don's Genos which should be here the day after Christmas. Thankfully I'm on vacation and can take some time to set it up.

I remember your from the hood. I still have family in Dumont and Bergenfield. Welcome back to FLA and Merry Christmas to you and your family.

Steve, been there - done that. Calling someone at UPS and lodging a complaint is like pissing in the ocean and expecting the tide to rise - ain't gonna happen. UPS showed up here years ago with my Bose L1 PAS, and fortunately, I happened to be at the door when he arrived. He was getting ready to just walk away when I told him to come back. "What's the problem." he said with an attitude.

I pointed out a massive fork lift hole right in the center of the base unit box, one that penetrated all the way through and out the other side. Then he had the balls to say "Well, is it damaged/" I said it probably is trash. He said "Well if you open the box to inspect the damage, it's on you - I can't take it back." I rejected the delivery, called Bose and they shipped another base unit overnight to me via Fedex.

UPS was frequently leaving boxes on the ground under my mailbox, which is 300 feet from our home and out of view, then claiming they left them on the porch. Fortunately, I have a Ring Floodlight Camera on the corner of the house, which picks up movements from up to 100 feet away. When I called UPS and informed them and emailed the video to them, that was the last time they dumped our goodies on the ground at the top of the hill.

Ironically, when I get a delivery from Amazon Prime, they actually photograph the package sitting at my front door and email the photo to me asking if the delivery went OK. Now, that's REAL service.

Good luck,

Gary

Steve has it arrived yet?

Since I bragged about USPS, it will probably arrive in pieces. No problem though, I spent extra 57 bucks insuring it!

Hey AL how are enjoying Dons Genos so far?