The last few weeks I received complaints of people about making payments via PayPal. I have a premier account, so that payment using CreditCard is possible. Here is finally infor from PayPal to help and solve the problems. Hopefully it helps..
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Dear Fred Mellink,
Thank you for contacting PayPal. We apologize for the delay in responding
to your service request.
Sorry for the trouble, have your customer do the following if it doesn't
work have him call us and ask for the technical department at 402-935-2080.
Your web browser must be configured to accept 'cookies' to access most
secure web sites, including PayPal. Below are instructions on how to enable cookies for various browsers. You can find your browser version by
selecting 'Help' from the top menu bar, and selecting 'About (Program
Name)'. For example, to find your version of Internet Explorer, you would
select 'Help' and 'About Internet Explorer.'
To enable cookies, follow the steps below for your specific browser:
Window Users
If your Internet Explorer browser is version 5.5 and earlier:
1. From the Tools menu, click 'Internet Options'.
2. Select the Security tab and click 'Custom Level'.
3. There will be a section labeled 'Cookies'.
4. Please make sure that both types are enabled, and click 'OK' .
5. Shutdown all browser windows and open a new one.
6. Go to
https://www.paypal.com/nl/ and log into your account.
Internet Explorer 5.5 and earlier users can also try:
1. Open your Internet Explorer browser.
2. Click 'Tools' located at the top of the browser and select 'Internet Options' .
3. Click 'Security' at the top.
4. Click 'Default Level' at the bottom.
5. Click 'Apply'.
6. Click on 'OK' to exit all screens.
7. Shutdown all browser windows and open a new one.
8. Go to
https://www.paypal.com/nl/ and log into your account.
Internet Explorer browser version 6.0 and WIN XP SP1 users:
1. Go to 'Start' in the lower left-hand corner of your computer screen.
2. Select 'Settings' and then 'Control Panel'.
3. In Control Panel open the 'Internet Options' program.
4. Click 'Privacy'.
5. Click 'Advanced'.
6. Check the check box that says 'Override automatic cookie handling'.
7. Check the box that says 'Always allow session cookies'.
8. Click OK and close the 'Internet Options' windows.
9. Shutdown all browser windows and open a new one.
10. Go to
https://www.paypal.com/nl/ and log into your account.
If you are using Internet Explorer 6.0 and you do not prefer to enable
cookies for all websites, please follow the directions listed below:
1. Go 'Start' in the lower left-hand corner of the computer screen.
2. Select 'Settings' and then 'Control Panel'.
3. In Control Panel open the 'Internet Options' program.
4. Click 'Privacy'.
5. Click 'Edit'.
6. Input
www.paypal.com into the address field.
7. Click 'Allow'. This will allow cookies to be enabled for the PayPal
website only.
8. Click OK and close the 'Internet Options' windows.
9. Shutdown all browser windows and open a new one.
10. Go to
https://www.paypal.com/nl/ and log into your account.
If your Internet Explorer browser is version 6.0 with Windows XP Service
Pack 2:
To determine if Windows XP Service Pack 2 has been installed:
1. Open your Internet Explorer browser and select 'Help' from the
toolbar.
2. Select 'About Internet Explorer'.
3. On the About Internet Explorer window, you will be given a version
number, a cipher strength (encryption rate), product ID, and update
version.
4. If the update version is 'SP2' that means that Service Pack 2 has
been installed.
To enable cookies for WIN XP SP2:
1. Open your Internet Explorer browser.
2. Click 'Tools' located at the top of the browser and select 'Internet Options'.
3. Click the 'Privacy' tab at the top.
4. Click the 'Advanced' button.
5. Check the box next to 'Override automatic cookie handling'.
6. Ensure that both First-party Cookies and Third-party Cookies are set to Accept.
7. Check the box next to 'Always allow session cookies' and click the
'OK' button.
8. You can also grant PayPal to always set the proper cookie by
clicking on the 'Sites' button.
9. Then type 'www.paypal.com' into the field below 'Address of Web
site:' and click the 'Allow' button.
10. Shutdown all browser windows and open a new one.
11. Go to
https://www.paypal.com/ and log into your account.
MSN Explorer:
1. Click 'Help & Settings' at the top right-hand corner.
2. Click 'Web Browsing' located on the left side halfway down page.
3. A new window will appear with the heading 'What do you want to
change about your Web browsing settings?'
4. Click 'MSN Explorer Security Statement'.
5. After the paragraph headed 'Security Settings', click
'View/Configure Security Settings'.
6. Select 'Custom Level'.
7. Scroll down the list to 'Cookies'.
8. Click the circle next to Enable for 'Allow cookies that are stored
on your computer' and 'Allow per-session cookies'.
9. Click 'OK'.
10. Close your MSN browser and open a new one.
To accept cookies using Netscape in Windows:
1. Click 'Edit' from the top bar.
2. Select 'Preferences'.
3. Select 'Advanced'.
4. Under Cookies, select either 'Accept all cookies' or 'Accept only
cookies that get sent back to the originating server radio button'.
5. Click 'OK'.
6. Go back to the Web and click 'Reload'. You should receive the most
recent versions of our web pages.
7. Shutdown all browser windows and open a new one.
To accept cookies using Netscape 7.0 in Windows:
1. Click 'Edit' from the top bar.
2. Select 'Preferences'.
3. Select 'Privacy and Security'.
4. Under Cookies, select 'Enable all cookies' or 'Enable cookies based
on privacy settings'.
5. Click 'OK'.
6. Go back to the Web and click 'Reload'. You should receive the most
recent versions of our web pages.
7. Shutdown all browser windows and open a new one.
Macintosh Users
To enable cookies using Netscape on a Macintosh:
1. Click 'Edit' from the top bar.
2. Select 'Preferences'.
3. Select 'Advanced'.
4. Under Cookies, select either 'Accept all cookies', or 'Accept only
cookies that get sent back to the originating server radio button'.
5. Click 'OK'.
6. Go back to the Web and click 'Reload'. You should receive the most
recent versions of our web pages
7. Shutdown all browser windows and open a new one.
To enable cookies for Internet Explorer using a Mac OS 10 or later:
1. Click 'Explorer' from the top bar.
2. Select 'Preferences'
3. Select 'Cookies' under the 'Receiving Files' heading on the left
side of the window.
4. Select 'Never Ask' from the 'When Receiving Files' box.
5. Click 'OK'.
6. Shut down Explorer and open a new browser.
To enable cookies for Internet Explorer using a Mac OS 9.X or lower:
1. Click 'Edit' from the top bar.
2. Select 'Preferences'.
3. Select 'Privacy & Security'.
4. Under Cookies, select 'Enable all cookies'.
5. Click 'OK'.
6. Go back to the Web and click 'Reload'. You should receive the most
recent versions of our web pages.
7. Shutdown all browser windows and open a new one.
To enable cookies using FireFox:
1. Open FireFox.
2. Click on Tools.
3. Go to Options.
4. Expand the Cookies Section.
5. Check 'Allow sites to set cookies'.
6. Click the "Exceptions" button.
7. Type
www.paypal.com into the 'Address of web site' box and click the 'Allow' Button.
8. Go back to the PayPal website and try to sign up again
HOW TO CLEAR COOKIES
Copyright © 1999-2004 PayPal. All rights reserved. PayPal (Europe) Ltd. is regulated by the Financial Services Authority in the United Kingdom as an
electronic money institution. PayPal FSA Register Number: 226056
If you are experiencing problems with our website that have not been
encountered before, it is likely that you have a corrupted cookie. The
easiest way to clear cookies is to remove them from the PC rather than the
browser.
Follow these simple steps to clear your cookies:
1. Open your Internet Explorer browser by clicking on the blue 'e'
2. Click 'Tools' located at the top of the browser and select 'Internet Options'
3. Click 'Delete Cookies'
4. Click 'OK' and 'OK' again
These steps should work for most Browsers types.
To clear cookies for Macintosh using Internet Explorer, follow the steps
below:
1. Click 'Explorer' or 'Edit' at the top of the screen
2. Click 'Preferences'
3. Under Web Browser preferences find 'ADVANCED' and click on it
4. Click 'Empty Now' on the right
5. Click 'OK'
Copyright © 1999-2004 PayPal. All rights reserved. PayPal (Europe) Ltd. is regulated by the Financial Services Authority in the United Kingdom as an
electronic money institution. PayPal FSA Register Number: 226056
If you have any further questions, please feel free to contact us again.
Sincerely,
Rocio
PayPal Global Services
PayPal, an eBay Company
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