This is my final post about the last days events regarding Technote.
Here you can see the history of e-mail from Technote, my replies, and finally the last reply from Graham which I just recieved.
This tread/topic will be deleted by me within a few days, then I hope we do as Graham says here, look forward.
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Hello Gunnar - this is Graham from Technote,
Following recent events and messages on the forums, I just wanted to let you know our situation with regard to the Forum. Sadly, it was getting to the point where it was beginning to do our business more harm than good. I won't get into the details here but that's the fact of the matter. Rather than delete the Forum entirely, we decided to continue with a revised one which can still be used for the purpose that was originally intended i.e. to ask questions and discuss issues relating to your keyboard.
I'm sure you will understand that being a commercial business, closely linked with product manufacturers and music publishers, we have to take careful steps in order to protect our business interests - something which is obviously not a concern for Synthzone.com (which, by the way, I think is a superb website for general discussion).
Please be assured that we have not taken these steps lightly but have to look at the complete picture from a commercial business point of view. Thank you for listening Gunnar.
Kind regards,
Graham Tilney
Technote International Ltd
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Hello Graham.
Thank you so much for giving me this e-mail and information about the
things happening at Technotes forum.
I know you have much to do, but hopefully you will take the time to read
all of my mail.
I have all the time done all what I can to tell keyboardusers about your
site and forum, and when the site extended to also support other brands,
I aslo have done a lot of PR about that naround. This because I think Technote
is one of the best sites of this kind I've ever seen. Maybe by doing it, I also is
one of the reasons that things became as they did.
When see what happened now, I have no problem to tell you that this have
made me feel very, very bad. Much more than I even thought it could.
Also it have to be very hard for you to see the way people respond, and keep
on to try reach you, and that the conflict of opinion make unessesary words
ant terms be used in some of the posts.
Yes, I understand fully that some steps had to be taken to "clean up" this
things when we saw the diskswaps etc. who was taken place, but the hard
way this was done, and the fact that you did not make a post, i.e. like this
mail for me, to tell the members / users what we have done to make this
desicions, make the situation even much worse.
It would have been a very easy step to make a message like your mail at
the space where you told about the maintainace, and i.e. reorganize the forum
a less harder as we see now .Then, with a note about that the forum was going
to be closed if the users did not behave, would have been enough.
If so, I'm sure you could get the people with you instead of against you, and
those of us who could not accept the steps who had to be taken, could easily
been excluded, either by you, or rest of the users who would understand that
this was absolutely nessesary.
If you are willing to give it a little thought, and maybe concider to recieve some
suggestion about how it might be possible to make everyone smile again, I will
be very happy if I could be for any help .
Kind regards
Gunnar Jonny
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Graham,
Hopefully you've got my first reply to this mail.
Just a question.
Is it OK if I refer to your mail in a post at SZone, so
the people can see that there is responded to some
of us, it might help to stop the speculations?
If not, I will of course not do it.
Kind regards
Gunnar Jonny
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Hello Gunnar,
thanks very much for your reply. Please don't feel bad - the reasons for the change are not down to any individual and I appreciate your kind words about Technote which you have already written at synthzone.com
I have no problem with you referring to my email at synthzone but let's look to the future. What is done is done - I think Sythzone will be an excellent site where you can discuss things freely and likewise, if anyone wants to post a technical question at technote.com I'm sure they will get an answer.
With best regards,
Graham
Technote Int. Ltd.
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That's it, as I said, this tread will be deleted within too long, and my eyes look forward.
GJ
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Cheers 🥂
GJ
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"Success is not counted by how high you have climbed
but by how many you brought with you." (Wil Rose)