This is a true story from the Word Perfect Helpline which was
>> > transcribed
>> from a recording monitoring the customer care department. The HelpDesk
>> employee was fired; however, he/she is currently suing the Word Perfect
>> organization for: "Termination without Cause." (I think he has a good
>> case):
>> >
>> > "Ridge Hall computer assistance; may I help you?"
>> >
>> > "Yes, well, I'm having trouble with WordPerfect."
>> >
>> > "What sort of trouble?"
>> >
>> > "Well, I was just typing along, and all of a sudden the words went
>> > away."
>> >
>> > "Went away?"
>> >
>> > "They disappeared."
>> >
>> > "Hmm. So what does your screen look like now?"
>> >
>> > "Nothing."
>> >
>> > "Nothing?"
>> >
>> > "It's blank; it won't accept anything when I type."
>> >
>> > "Are you still in WordPerfect, or did you get out?"
>> >
>> > "How do I tell?"
>> >
>> > "Can you see the C: prompt on the screen?"
>> >
>> > "What's a sea-prompt?"
>> >
>> > "Never mind, can you move your cursor around the screen?"
>> >
>> > "There isn't any cursor: I told you, it won't accept anything I type."
>> >
>> > "Does your monitor have a power indicator?"
>> >
>> > "What's a monitor?"
>> >
>> > "It's the thing with the screen on it that looks like a TV."
>> >
>> > "Does it have a little light that tells you when it's on?"
>> >
>> > "I don't know."
>> >
>> > "Well, then look on the back of the monitor and find where the power
>> > cord
>> goes into it. Can you see that?"
>> >
>> > "Yes, I think so."
>> >
>> > "Great. Follow the cord to the plug, and tell me if it's plugged into
>> the wall."
>> >
>> > ".......Yes, it is."
>> >
>> > "When you were behind the monitor, did you notice that there were two
>> cables plugged into the back of it, not just one?"
>> >
>> > "No."
>> >
>> > "Well, there are. I need you to look back there again and find the
>> > other
>> cable."
>> >
>> > "....... Okay, here it is."
>> >
>> > "Follow it for me, and tell me if it's plugged securely into the back
>> > of
>> your computer."
>> >
>> > "I can't reach it."
>> >
>> > "Uh huh. Well, can you see if it is?"
>> >
>> > "No."
>> >
>> > "Even if you maybe put your knee on something and lean way over?" "Oh,
>> it's not because I don't have the right angle - it's because it's dark."
>> >
>> > "Dark?"
>> >
>> > "Yes - the office light is off, and the only light I have is coming in
>> from the window."
>> >
>> > "Well, turn on the office light then."
>> > "I can't."
>> >
>> > "No? Why not?"
>> >
>> > "Because there's a power failure."
>> >
>> > "A power... A power failure? Aha, Okay, we've got it licked now. Do
>> > you
>> still have the boxes and manuals and packing stuff your computer came
>> in?"
>> >
>> > "Well, yes, I keep them in the closet."
>> >
>> > "Good. Go get them, and unplug your system and pack it up just like
>> > it
>> was when you got it. Then take it back to the store you bought it from."
>> >
>> > "Really? Is it that bad?"
>> >
>> > "Yes, I'm afraid it is."
>> >
>> > "Well, all right then, I suppose. What do I tell them?"
>> >
>> > "Tell them you're too stupid to own a computer."
>> >
>> >