Originally Posted By hammer

Several times I have contacted the manager and explained the frustration of not getting return phone calls - it didn't help.


Thanks for saying that Deane. Now I have to re-think my game plan which was to go there in person, don't even talk to her....just go direct to management with my complaint. Even though I'm fighting mad and don't back off of "stupid people" issues I probably have everything to lose and nothing to gain.

Originally Posted By hammer
The business has changed over the last 5 years. Many of the places have been bought out by corps that have no idea how to provide services for the residents.

I think I'm the last one to notice this!

Thanks for posting all this info. Either I don't see what's going on out there, or.........I REFUSE to see what's going on out there. It's more ruthless than it's ever been. How can you feel like playing great music in a "ruthless" world?