TWD,

I think you know what I am getting at here, you look after the people who bought KB from you, but others are not so fortunate. When a dealer fails to fix a Audya for whatever reason Ketron should have a fallback mechanism, that mean simply contacting the customer and asking him to send the KB back to the factory for repair, just like the chap in the UK who had a 3 year old Pa2x with faulty LEDS, Korg are going to replace them all for free, and he is not the original owner. You are fortunate to be able to take the top of an Audya like me and fix it, but once you take the top off you are on your own, just like installing AJAMSONIC in warranty, Ketron will love you because you are never going to send a KB back. Now Thomann have not got a TWD in-house, a faulty Audya at Thomann will go straight back to the factory. TWD I am not the only person who thinks that Ketron should get their house in order and they should do ASAP, it's obvious that Korg and Yamaha don't mess the customer about, whatever the dealer looks like, their system just kicks in. I stick to what I said I won't buy another Ketron now I know the overall score, I have got to sell my Audya and I don't think there are all that many takers around, even at 50% the original cost.