I am fairly sure he contacted the dealer, but not sure if he contacted Yamaha customer service. Don't think it's a lemon, but there is always that possibility, Tony.

Gary cool
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PSR-S950, TC Helicon Harmony-M, Digitech VR, Samson Q7, Sennheiser E855, Custom Console, and lots of other silly stuff!

K+E=W (Knowledge Plus Experience = Wisdom.)