Originally posted by keybplayer:
Consequently, I will never purchase a Ketron product EVER, period. Am I angry?? Nah, not really angry. I'm just disappointed in Ketron as a company on the whole. Therefore I cannot trust them with my money, sad to say. They have lost my respect as a public entity, which when you think about it, all public entities (companies) have been, and are, created for the sole purpose of serving the public i.e. the consumer - you and me.
Unfortunately, by Ketron's refusal (denial) to answer legitimate questions posed to them about one (or more) of their products, goes contrary and in direct opposition to what they were created for in the first place i.e.= to serve the public and the public's interest. Which Ketron has obviously failed to do in my humble opinion.
All the best,
Mike
[This message has been edited by keybplayer (edited 12-21-2008).]Well I would have to say just because Ketron does not answer you questions fast enough you go on a rant about USB speed. Did you send a Email to CMC or Ketron Italy? Also the manual on Ketron's webpage does say quick start, QS is edited version just to get your feet wet. The keyboard was just released in Italy this past week and I'm sure rest of Europe soon to follow with in the coming weeks. I do't really care if you do buy one or not, but I would have to say impatient customers or non-customers like yourself need to relax because all your questions will be answered. Let the keyboard hit the states and I'm sure one of the dealers will answer all of your questions.